- Why do I need a mozaWeb account?
- How can I log into my mozaWeb account?
- I forgot my password
- How can I modify my password and other data of my mozaWeb account?
- How can I switch to a Teacher account?
- I have multiple user accounts and I would like to merge them
- I cannot use mozaBook even though I have a Mozaik TEACHER / Mozaik STUDENT licence.
- How to watch 3D scenes with a VR headset?
- Why can't I open 3D scenes?
- Why do I have to activate the digital publications?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- How can I allow cookies in my browser?
- Can educational content found on mozaWeb or in mozaBook be shared externally?
- How can I start a video conference on mozaWeb?
- How can I delete my video conference links?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- Use the mozaWeb browser
- How can I continue to use Flash content?
- Can I modify and upgrade the type of my licence?
For the proper functioning of mozaWeb, cookies need to be allowed. Without cookies, for example, the registration or purchase functions will not work properly. This is how you can allow cookies in the most commonly used browsers. For more information regarding the cookie settings of the browser, click on the browser’s name.
Google Chrome
1 Menu button in the top right corner => Settings
2 Privacy and security (1) => Third-party cookies
We recommend to choose the 1st or 2nd of the 3 options (2). 
Firefox
1 Menu button in the top right corner => Settings
2 Privacy & security (1)
We recommend to choose the topmost of the 3 options (Standard). (2).
Microsoft Edge
1. Menu button in the top right corner => Settings
2. Cookies and site permissions (1) => Manage and delete cookies and site data
We recommend to set the first two options as shown in the image (2). 
Safari
1 Choose Safari => Settings
2 Click on Advanced (1)
We recommend to unselect the 'Block all cookies' box (2). 