- I receive an error message when I try to activate my licence. What should I do?
- What is the MULTILANG version?
- What is a Licence Pack?
- Why do I have to activate the digital publications?
- How can I transfer my mozaBook licence to another computer?
- My licence has expired. What content and functions can I still access?
- How can I activate my digital publication?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- What licence code do I have? How do I know what digital content can I access with my licence code?
- I cannot use mozaBook even though I have a Mozaik TEACHER / Mozaik STUDENT licence.
- How can I switch to a Teacher account?
- Licence validity
- What is the difference between user licences and device-based licences?
- Why do I get a message saying 3D scenes cannot be used on interactive boards?
- How can I activate a Mozaik TEACHER or Mozaik STUDENT licence?
- How can I renew my licences?
- Can I modify and upgrade the type of my licence?
- How can I obtain School Admin rights, and what can I use them for?
- What is an XR licence extension?
After logging in to mozaBook, click on the Mozaik logo (1) on the toolbar. Select the Enter licence code (2) option in the information box that appears.
The software will inform you of the detachment of your licence code from your computer which means that the licence code is free to be used on another computer. In case you would like to enter a new licence code to the computer, please restart the program after the detachment process.
How can I transfer a licence linked to a user to another user?
Migrating a licence linked to a user
(Such as Mozaik STUDENT / Mozaik TEACHER, or the licences of digital books and digital atlases)